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For several years now, adapting quickly and staying competitive in the business environment has required taking the step toward digital transformation as an essential requirement. In this context, Zoho One positions itself as a vital tool that helps countless companies make this transit...

Many organizations invest time and resources in building a CRM system, but surprisingly few document it properly. According to industry research, fewer than 40% of CRM implementations achieve full-scale adoption within companies, mainly because of poor change management and lack of internal strategy...